TubeBuddy is a genuinely useful extension — that part isn't really in dispute. The keyword explorer, tag suggestions, and bulk processing tools have real value for YouTube creators, and the product has earned its market position honestly enough. But the complaints that cluster around it reveal a company that has gotten comfortable charging premium rates while delivering an inconsistently premium experience. The support operation is the most glaring structural problem: a tool this deeply embedded in creators' workflows can't afford to go silent for a week when something breaks, and the evidence