Side-by-side comparison
1Password Business vs LastPass
Complaint records and Risk Scores compared. Both are in the Security & Compliance Automation category.
✓ 1Password Business has a lower documented Risk Score.
1Password Business's Risk Score of 20 is lower than LastPass's 100.
That said, always read the full complaint records before deciding.
✓ Lower risk
Full 1Password Business record →
Product A
1Password Business
Enterprise password management — widely respected, with a pricing model that reflects it
20
Mixed Signals
out of 100
2 documented warnings
Security & Compliance Automation
Security & Compliance Automation
Product B
LastPass
Password manager — once a market leader, now defined by its catastrophic 2022 breach
100
Severe
out of 100
4 documented warnings
Security & Compliance Automation
Security & Compliance Automation
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | 1Password Business | LastPass |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | 2 |
| Misleading Marketing | — | 1 |
| Customer Complaints | 1 | 1 |
| Churn & Retention | — | — |
| Billing Problems | 1 | — |
| Support Failures | — | — |
Severity breakdown
| Severity | 1Password Business | LastPass |
|---|---|---|
| Critical | — | 2 |
| High | — | 2 |
| Medium | 1 | — |
| Low | 1 | — |