Side-by-side comparison
Adobe Creative Cloud vs Canva
Complaint records and Risk Scores compared. Both are in the Design & Creative Tools category.
✓ Canva has a lower documented Risk Score.
Canva's Risk Score of 20 is lower than Adobe Creative Cloud's 84.
That said, always read the full complaint records before deciding.
Product A
Adobe Creative Cloud
Industry-standard subscription with a long history of billing complaints
84
Severe
out of 100
3 documented warnings
Design & Creative Tools
Design & Creative Tools
✓ Lower risk
Full Canva record →
Product B
Canva
Mass-market design tool with a flood of post-IPO pricing complaints
20
Mixed Signals
out of 100
2 documented warnings
Design & Creative Tools
Design & Creative Tools
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | Adobe Creative Cloud | Canva |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | 1 | — |
| Misleading Marketing | 1 | — |
| Customer Complaints | — | 1 |
| Churn & Retention | — | — |
| Billing Problems | 1 | 1 |
| Support Failures | — | — |
Severity breakdown
| Severity | Adobe Creative Cloud | Canva |
|---|---|---|
| Critical | 1 | — |
| High | 2 | — |
| Medium | — | 1 |
| Low | — | 1 |