Side-by-side comparison
Crazy Egg vs Optimizely
Complaint records and Risk Scores compared. Both are in the Product & Web Analytics category.
✓ Crazy Egg has a lower documented Risk Score.
Crazy Egg's Risk Score of 11 is lower than Optimizely's 22.
That said, always read the full complaint records before deciding.
✓ Lower risk
Full Crazy Egg record →
Product A
Crazy Egg
Heatmap and testing tool — long-established with a moderate reputation
11
Clean Record
out of 100
1 documented warning
Product & Web Analytics
Product & Web Analytics
Product B
Optimizely
Enterprise experimentation platform with opaque enterprise pricing
22
Mixed Signals
out of 100
1 documented warning
Product & Web Analytics
Product & Web Analytics
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | Crazy Egg | Optimizely |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | — | — |
| Customer Complaints | 1 | — |
| Churn & Retention | — | — |
| Billing Problems | — | 1 |
| Support Failures | — | — |
Severity breakdown
| Severity | Crazy Egg | Optimizely |
|---|---|---|
| Critical | — | — |
| High | — | 1 |
| Medium | 1 | — |
| Low | — | — |