Side-by-side comparison
HostGator vs SiteGround
Complaint records and Risk Scores compared. Both are in the Web Hosting & Domains category.
✓ SiteGround has a lower documented Risk Score.
SiteGround's Risk Score of 22 is lower than HostGator's 34.
That said, always read the full complaint records before deciding.
Product A
HostGator
Another EIG/Newfold-owned host with the same complaint pattern
34
Mixed Signals
out of 100
2 documented warnings
Web Hosting & Domains
Web Hosting & Domains
Product B
SiteGround
Reasonably-regarded host with recent price-increase tension
22
Mixed Signals
out of 100
2 documented warnings
Web Hosting & Domains
Web Hosting & Domains
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | HostGator | SiteGround |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | 1 | — |
| Customer Complaints | 1 | — |
| Churn & Retention | — | — |
| Billing Problems | — | 2 |
| Support Failures | — | — |
Severity breakdown
| Severity | HostGator | SiteGround |
|---|---|---|
| Critical | — | — |
| High | 1 | — |
| Medium | 1 | 2 |
| Low | — | — |