Side-by-side comparison
JotForm vs Typeform
Complaint records and Risk Scores compared. Both are in the Forms & Surveys category.
✓ JotForm has a lower documented Risk Score.
JotForm's Risk Score of 7 is lower than Typeform's 20.
That said, always read the full complaint records before deciding.
Product A
JotForm
Generalist form builder with a reasonably clean reputation
7
Clean Record
out of 100
1 documented warning
Forms & Surveys
Forms & Surveys
Product B
Typeform
Conversational form builder with steep pricing escalation
20
Mixed Signals
out of 100
2 documented warnings
Forms & Surveys
Forms & Surveys
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | JotForm | Typeform |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | — | — |
| Customer Complaints | 1 | 1 |
| Churn & Retention | — | — |
| Billing Problems | — | 1 |
| Support Failures | — | — |
Severity breakdown
| Severity | JotForm | Typeform |
|---|---|---|
| Critical | — | — |
| High | — | — |
| Medium | — | 1 |
| Low | 1 | 1 |