Side-by-side comparison
Kling AI vs Runway
Complaint records and Risk Scores compared. Both are in the AI Video Tools category.
✓ Kling AI has a lower documented Risk Score.
Kling AI's Risk Score of 13 is lower than Runway's 40.
That said, always read the full complaint records before deciding.
✓ Lower risk
Full Kling AI record →
Product A
Kling AI
Kuaishou's high-quality AI video generator with impressive motion physics
13
Clean Record
out of 100
1 documented warning
AI Video Tools
AI Video Tools
Product B
Runway
Professional AI video generation and editing platform with Gen-3 Alpha
40
Caution
out of 100
3 documented warnings
AI Video Tools
AI Video Tools
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | Kling AI | Runway |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | — | — |
| Customer Complaints | — | 2 |
| Churn & Retention | — | — |
| Billing Problems | 1 | 1 |
| Support Failures | — | — |
Severity breakdown
| Severity | Kling AI | Runway |
|---|---|---|
| Critical | — | — |
| High | — | 1 |
| Medium | 1 | 2 |
| Low | — | — |