Side-by-side comparison
Ko-fi vs Gumroad
Complaint records and Risk Scores compared. Both are in the Fan Funding & Memberships category.
✓ Ko-fi has a lower documented Risk Score.
Ko-fi's Risk Score of 7 is lower than Gumroad's 33.
That said, always read the full complaint records before deciding.
Product A
Ko-fi
No-fee creator tipping and membership platform with a genuinely clean reputation
7
Clean Record
out of 100
1 documented warning
Fan Funding & Memberships
Fan Funding & Memberships
Product B
Gumroad
Digital product marketplace with a polarizing fee-structure overhaul
33
Mixed Signals
out of 100
2 documented warnings
Fan Funding & Memberships
Fan Funding & Memberships
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | Ko-fi | Gumroad |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | — | — |
| Customer Complaints | 1 | — |
| Churn & Retention | — | — |
| Billing Problems | — | 1 |
| Support Failures | — | 1 |
Severity breakdown
| Severity | Ko-fi | Gumroad |
|---|---|---|
| Critical | — | — |
| High | — | 1 |
| Medium | — | 1 |
| Low | 1 | — |