Side-by-side comparison
Looker vs Optimizely
Complaint records and Risk Scores compared. Both are in the Product & Web Analytics category.
✓ Optimizely has a lower documented Risk Score.
Optimizely's Risk Score of 22 is lower than Looker's 50.
That said, always read the full complaint records before deciding.
Product A
Looker
Google's enterprise BI platform — technically impressive, acquisition disrupted the business
50
Caution
out of 100
3 documented warnings
Product & Web Analytics
Product & Web Analytics
✓ Lower risk
Full Optimizely record →
Product B
Optimizely
Enterprise experimentation platform with opaque enterprise pricing
22
Mixed Signals
out of 100
1 documented warning
Product & Web Analytics
Product & Web Analytics
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | Looker | Optimizely |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | — | — |
| Customer Complaints | 1 | — |
| Churn & Retention | 1 | — |
| Billing Problems | 1 | 1 |
| Support Failures | — | — |
Severity breakdown
| Severity | Looker | Optimizely |
|---|---|---|
| Critical | — | — |
| High | 2 | 1 |
| Medium | 1 | — |
| Low | — | — |