Side-by-side comparison
Wix vs Squarespace
Complaint records and Risk Scores compared. Both are in the No-Code Website Builders category.
✓ Squarespace has a lower documented Risk Score.
Squarespace's Risk Score of 7 is lower than Wix's 25.
That said, always read the full complaint records before deciding.
Product A
Wix
Mass-market site builder with a long history of platform lock-in
25
Mixed Signals
out of 100
2 documented warnings
No-Code Website Builders
No-Code Website Builders
Product B
Squarespace
Design-forward site builder with a generally clean reputation
7
Clean Record
out of 100
1 documented warning
No-Code Website Builders
No-Code Website Builders
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | Wix | Squarespace |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | 1 | — |
| Customer Complaints | 1 | 1 |
| Churn & Retention | — | — |
| Billing Problems | — | — |
| Support Failures | — | — |
Severity breakdown
| Severity | Wix | Squarespace |
|---|---|---|
| Critical | — | — |
| High | — | — |
| Medium | 2 | — |
| Low | — | 1 |