Pricing spikes at contact-count thresholds
Crossing a contact-count threshold can substantially increase the monthly bill with no mid-tier option. Several reviewers report renewal increases of 30%+ with no warning.
Email Marketing · Risk Score 24 · Mixed Signals
ActiveCampaign Complaints: What Buyers Are Actually Reporting
Mid-market email and automation platform with steep upgrade paths
2 documented complaints against ActiveCampaign — paraphrased from BBB filings, Trustpilot reviews, Reddit threads, and public forum posts. Newest complaints first.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
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Critical
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High
2
Medium
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Low
Who reported these complaints
Sourced from public platforms across US, UK, and global markets — each report links to the original source.
| Platform | Reports | Who's reporting |
|---|---|---|
| G2 | 1 | Global B2B buyers |
| Trustpilot | 1 | UK & global consumers |
Features routinely rebundled into higher tiers
Customers describe waking up to find features they relied on now require a higher tier — particularly around CRM and conversational marketing features.