SF SaaS Flags
AI Image Generators · Risk Score 33 · Mixed Signals

Adobe Firefly Complaints: What Buyers Are Actually Reporting

Adobe's commercially safe AI image generator trained only on licensed content

2 documented complaints against Adobe Firefly — paraphrased from BBB filings, Trustpilot reviews, Reddit threads, and public forum posts. Newest complaints first.

Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.

0
Critical
1
High
1
Medium
0
Low

Who reported these complaints

Sourced from public platforms across US, UK, and global markets — each report links to the original source.

Platform Reports Who's reporting
Reddit1US & global users
G21Global B2B buyers
Billing Problems HIGH Source: Reddit Updated 20d ago

Generative credit system stingy on lower Creative Cloud tiers

Adobe layered a generative credit system on top of existing Creative Cloud subscriptions. The monthly allocation runs out quickly for designers using Generative Fill, text-to-image, and other AI features daily. Running out of credits doesn't stop the feature — it throttles to slower processing, but buying additional credits feels like a double-bill on top of an already expensive CC subscription.

"I already pay $55/month for CC. Now I'm being asked to buy more 'generative credits' on top? This feels like a cash grab."

Customer Complaints MEDIUM Source: G2 Updated 20d ago

Output quality trails Midjourney for artistic and photorealistic work

Designers who use both tools describe Firefly's outputs as competent but 'safe-looking' — good for product mockups and commercial work but less impressive for artistic or highly stylized imagery compared to Midjourney.