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AI Image Generators · Risk Score 18 · Mixed Signals

DALL-E 3 (OpenAI) Complaints: What Buyers Are Actually Reporting

OpenAI's image generator, bundled with ChatGPT Plus and available via API

2 documented complaints against DALL-E 3 (OpenAI) — paraphrased from BBB filings, Trustpilot reviews, Reddit threads, and public forum posts. Newest complaints first.

Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.

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Who reported these complaints

Sourced from public platforms across US, UK, and global markets — each report links to the original source.

Platform Reports Who's reporting
Reddit2US & global users
Customer Complaints MEDIUM Source: Reddit Updated 20d ago

Rate limits during peak hours frustrate Pro subscribers

ChatGPT Plus users describe hitting image generation caps during peak hours (afternoon US time), with the system showing a spinner or queuing requests for 20–40 minutes. The rate limits are not documented on the pricing page and feel inconsistent.

"Paying $20/month and I can't generate an image at 3pm on a Tuesday because of 'high demand.' Shouldn't that be what the paid plan handles?"

Customer Complaints MEDIUM Source: Reddit Updated 20d ago

Safety filters refusing legitimate creative prompts

The content filters on DALL-E 3 are more conservative than competitors. Artists and designers describe legitimate prompts — references to classical art, historical violence, stylized violence in games — being refused without explanation, requiring trial-and-error prompt rewording.