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2 documented complaints against Granola — paraphrased from BBB filings, Trustpilot reviews, Reddit threads, and public forum posts. Newest complaints first.
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Sourced from public platforms across US, UK, and global markets — each report links to the original source.
| Platform | Reports | Who's reporting |
|---|---|---|
| 2 | US & global users |
Granola was Mac-only through most of 2024–2025. Teams with mixed Windows/Mac users describe the tool as impractical for organization-wide rollout, limiting it to individual power users rather than becoming a shared team tool.
Granola captures system audio in the background during calls. In US states and countries with two-party consent laws, recording participants without disclosure is illegal. The app addresses this in documentation, but the onboarding doesn't prominently surface the legal requirement to notify meeting participants.