Password manager — once a market leader, now defined by its catastrophic 2022 breach
Short answer: Not technically — but it's complicated.
LastPass isn't a "scam" in the criminal sense — it's a real company with real software — but the complaint record raises serious questions about its sales practices, billing, and the gap between what's advertised and what's delivered.
The strongest "this feels like a scam" signals tend to come from one of two places: marketing claims that don't match reality, or billing practices that make leaving harder than joining. Below are the 1 flags in those two categories we've documented for LastPass.
LastPass's 2022 breach disclosures came in multiple waves over months — each revealing a worse situation. The security community broadly criticized this approach as minimizing, preventing customers from making informed risk decisions.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
For the full record — lawsuits, churn signals, support failures, and BBB filings — see the complete complaints page.