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AI Productivity Apps · Risk Score 42 · Caution

Motion Complaints: What Buyers Are Actually Reporting

AI task and calendar manager that auto-schedules your to-do list — with polarizing pricing

3 documented complaints against Motion — paraphrased from BBB filings, Trustpilot reviews, Reddit threads, and public forum posts. Newest complaints first.

Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.

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Who reported these complaints

Sourced from public platforms across US, UK, and global markets — each report links to the original source.

Platform Reports Who's reporting
Reddit3US & global users
Billing Problems HIGH Source: Reddit Updated 20d ago

Credit card required for trial, converts at $34/month without sufficient notice

Motion requires a credit card for the 7-day trial. Multiple users describe missing the trial end date and being charged $34 for the first month — a significant price point that the onboarding doesn't emphasize adequately.

"Trial ended and I got hit with a $34 charge. I had forgotten I'd signed up. $34/month for a task manager is a hard sell when Todoist is $5."

Customer Complaints MEDIUM Source: Reddit Updated 20d ago

AI scheduler moves tasks in ways that feel arbitrary without sufficient context

Users in the trial or first-month phase describe the AI reshuffling their schedule in ways that are technically calendar-valid but don't account for context the user has but the system doesn't — urgency, external dependencies, energy levels. Trusting the automation fully requires a mindset shift that many users describe abandoning.

Churn & Retention MEDIUM Source: Reddit Updated 20d ago

High early churn as users hit the learning curve

The consistent Reddit arc: user signs up, tries Motion for 2 weeks, finds the AI's decisions opinionated and the setup demanding, cancels. The category of users who stick with it long-term describes a 3–4 week ramp before the value becomes clear — more than most users invest.