Charges continuing after stated cancellation
Multiple Trustpilot and Reddit reports describe NinjaOutreach continuing to bill after customers believe they have cancelled, with refunds requiring multiple support contacts.
Influencer and blogger outreach tool with a mixed billing record
2 documented complaints against NinjaOutreach — paraphrased from BBB filings, Trustpilot reviews, Reddit threads, and public forum posts. Newest complaints first.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
Sourced from public platforms across US, UK, and global markets — each report links to the original source.
| Platform | Reports | Who's reporting |
|---|---|---|
| Trustpilot | 1 | UK & global consumers |
| G2 | 1 | Global B2B buyers |
Multiple Trustpilot and Reddit reports describe NinjaOutreach continuing to bill after customers believe they have cancelled, with refunds requiring multiple support contacts.
Customers seeking refunds for post-cancellation charges describe multi-week processes with limited transparency on resolution timelines.