The identity and access management standard — reliable product, eventful security history
What Okta costs, how it compares to similar Security & Compliance Automation tools on price positioning, and every documented billing complaint that's shaped its reputation.
Okta is the leading identity and access management platform, providing SSO, multi-factor authentication, and lifecycle management for workforce and customer identity. Pricing starts at $2/user/month (Workforce Identity) and scales to enterprise tiers. Used by over 18,000 organizations globally.
The product's security history requires honest acknowledgment. Okta suffered significant breaches in 2022 (Lapsus$ compromise via support vendor Sitel) and 2023 (HAR file credential exposure compromising the support system). The 2023 breach affected multiple downstream Okta customers including 1Password, BeyondTrust, and Cloudflare. An IAM platform being breached is a categorically more severe failure than a billing error.
Pricing details are drawn from our editorial research and may change — always confirm current rates on www.okta.com before buying.
This isn't a feature-by-feature price comparison — it's a positioning check against other Security & Compliance Automation tools we track, based on documented complaint volume and risk profile.
| Product | Risk Score | Billing complaints | Positioning note |
|---|---|---|---|
| Okta (this product) | 98 · Severe | 1 | — |
| 1Password Business | 20 · Mixed Signals | See pricing → | Lower overall risk profile — worth a look if pricing transparency matters to you Full comparison → |
| Clerk | 26 · Mixed Signals | See pricing → | Lower overall risk profile — worth a look if pricing transparency matters to you Full comparison → |
| Drata | 27 · Mixed Signals | See pricing → | Lower overall risk profile — worth a look if pricing transparency matters to you Full comparison → |
Companies migrating from legacy identity to Okta Customer Identity Cloud (formerly Auth0) describe sticker shock at scale — MAU-based pricing for consumer applications can run $23,000+/month for high-traffic consumer apps.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
Every billing, hidden-fee, and pricing-related complaint we've recorded for Okta — with sources.
Companies migrating from legacy identity to Okta Customer Identity Cloud (formerly Auth0) describe sticker shock at scale — MAU-based pricing for consumer applications can run $23,000+/month for high-traffic consumer apps.
We don't scrape live pricing pages — this page reflects documented pricing details from our editorial research and dated billing complaints from public sources. For current rates, always check the vendor's own pricing page.