AI Chatbot Subscriptions · Risk Score 34 · Mixed Signals
Perplexity AI Complaints: What Buyers Are Actually Reporting
AI-powered search with citations — fast and useful, with a content creator copyright controversy
2 documented complaints against Perplexity AI — paraphrased from BBB filings, Trustpilot reviews, Reddit threads, and public forum posts. Newest complaints first.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
Who reported these complaints
Sourced from public platforms across US, UK, and global markets — each report links to the original source.
| Platform |
Reports |
Who's reporting |
| Wired | 1 | Various regions |
| Reddit | 1 | US & global users |
Misleading Marketing
HIGH
Source: Wired · Jun 19, 2024
Added 4d ago
Documented bypassing of robots.txt and alleged content plagiarism from publishers
In 2024, Forbes and Wired documented instances of Perplexity AI crawling content despite robots.txt restrictions and providing AI summaries that closely mirrored original articles without adequate attribution. Several major publishers have demanded licensing payments or blocked Perplexity crawlers.
Customer Complaints
MEDIUM
Source: Reddit
Added 4d ago
Hallucinated or misattributed citations in AI-synthesized responses
Researchers using Perplexity for sourced information describe instances of citations that don't support the claims made — the cited URL exists but the actual source says something different. Verification of every Perplexity citation is necessary for research use.