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Perplexity AI Complaints: What Buyers Are Actually Reporting

AI-powered search with citations — fast and useful, with a content creator copyright controversy

2 documented complaints against Perplexity AI — paraphrased from BBB filings, Trustpilot reviews, Reddit threads, and public forum posts. Newest complaints first.

Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.

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Who reported these complaints

Sourced from public platforms across US, UK, and global markets — each report links to the original source.

Platform Reports Who's reporting
Wired1Various regions
Reddit1US & global users
Misleading Marketing HIGH Source: Wired · Jun 19, 2024 Added 4d ago

Documented bypassing of robots.txt and alleged content plagiarism from publishers

In 2024, Forbes and Wired documented instances of Perplexity AI crawling content despite robots.txt restrictions and providing AI summaries that closely mirrored original articles without adequate attribution. Several major publishers have demanded licensing payments or blocked Perplexity crawlers.

Customer Complaints MEDIUM Source: Reddit Added 4d ago

Hallucinated or misattributed citations in AI-synthesized responses

Researchers using Perplexity for sourced information describe instances of citations that don't support the claims made — the cited URL exists but the actual source says something different. Verification of every Perplexity citation is necessary for research use.