Newer modules (bill pay, travel) described as less polished than the core card product
Customers adopting Ramp's expanded bill-pay and travel-booking features report bugs and workflow gaps not present in the original card/expense product.
Accounting & Bookkeeping · Risk Score 25 · Mixed Signals
Ramp Complaints: What Buyers Are Actually Reporting
Fast-growing corporate card and spend platform with aggressive expansion into new products
3 documented complaints against Ramp — paraphrased from BBB filings, Trustpilot reviews, Reddit threads, and public forum posts. Newest complaints first.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
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Who reported these complaints
Sourced from public platforms across US, UK, and global markets — each report links to the original source.
| Platform | Reports | Who's reporting |
|---|---|---|
| G2 | 1 | Global B2B buyers |
| Trustpilot | 1 | UK & global consumers |
| Capterra | 1 | Global B2B buyers |
Support responsiveness described as inconsistent as the customer base scales
Some reviewers note slower support response times as Ramp's customer base has grown rapidly, particularly for non-card-related issues.
Card limit and underwriting changes applied with little notice
Customers report sudden changes to card limits tied to underwriting models, occasionally disrupting planned spend without advance warning.