Enterprise sales engagement platform — Drift acquired, now a combined revenue platform
3 documented complaints against Salesloft — paraphrased from BBB filings, Trustpilot reviews, Reddit threads, and public forum posts. Newest complaints first.
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Sourced from public platforms across US, UK, and global markets — each report links to the original source.
| Platform | Reports | Who's reporting |
|---|---|---|
| 2 | US & global users | |
| G2 | 1 | Global B2B buyers |
Multiple Salesloft enterprise customers describe renewal pricing conversations becoming more aggressive post-Vista acquisition. PE-owned SaaS companies have a documented pattern of price increases to drive revenue growth for exit.
Sales teams that don't use conversational marketing describe the Drift integration as adding complexity to the platform without delivering value for their workflows. The combined platform is still being integrated.
Enterprise customers on multi-year Salesloft contracts describe uncertainty about whether Vista Equity's ownership priorities align with customer-driven product development vs. exit-driven margin optimization.