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AI Video Tools · Risk Score 47 · Caution

Sora (OpenAI) Complaints: What Buyers Are Actually Reporting

OpenAI's text-to-video model capable of generating cinematic 1080p video up to 20 seconds

3 documented complaints against Sora (OpenAI) — paraphrased from BBB filings, Trustpilot reviews, Reddit threads, and public forum posts. Newest complaints first.

Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.

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Who reported these complaints

Sourced from public platforms across US, UK, and global markets — each report links to the original source.

Platform Reports Who's reporting
Reddit3US & global users
Billing Problems HIGH Source: Reddit Added 20d ago

Plus tier allocation too limited for production video work

ChatGPT Plus subscribers get 50 priority video generations and 200 relaxed-mode generations per month. A single iterative creative project can exhaust priority allocations in a session, forcing users to wait hours in the relaxed queue — or upgrade to the $200/month Pro plan.

"Made 8 videos trying to nail one scene. That's 16% of my monthly Plus allocation gone on a single project. The math doesn't work for actual production use."

Customer Complaints HIGH Source: Reddit Added 20d ago

Generation queues long even for paid subscribers during peak hours

The high compute demand for video generation creates substantial queue times. Plus subscribers describe waiting 15–45 minutes per generation during peak US hours in relaxed mode, with even priority mode experiencing delays post-launch.

Customer Complaints MEDIUM Source: Reddit Added 20d ago

Safety filters declining commercially common video scenarios

Sora's content filters decline a significant range of prompts common in commercial video production — violence in game trailers, artistic nudity, historical war footage recreations. Marketers and filmmakers describe the filter as more restrictive than competitors and inconsistently applied.