Side-by-side comparison
Apollo.io vs Zoho CRM
Complaint records and Risk Scores compared. Both are in the CRM & Sales Automation category.
✓ Apollo.io has a lower documented Risk Score.
Apollo.io's Risk Score of 19 is lower than Zoho CRM's 31.
That said, always read the full complaint records before deciding.
✓ Lower risk
Full Apollo.io record →
Product A
Apollo.io
Fast-growing sales intelligence and sequencing platform
19
Mixed Signals
out of 100
2 documented warnings
CRM & Sales Automation
CRM & Sales Automation
Product B
Zoho CRM
Massive Zoho ecosystem with reliability and support concerns
31
Mixed Signals
out of 100
2 documented warnings
CRM & Sales Automation
CRM & Sales Automation
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | Apollo.io | Zoho CRM |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | 1 | — |
| Customer Complaints | 1 | — |
| Churn & Retention | — | — |
| Billing Problems | — | 1 |
| Support Failures | — | 1 |
Severity breakdown
| Severity | Apollo.io | Zoho CRM |
|---|---|---|
| Critical | — | — |
| High | — | 1 |
| Medium | 1 | 1 |
| Low | 1 | — |