Side-by-side comparison
Asana vs Basecamp
Complaint records and Risk Scores compared. Both are in the Project Management & Collaboration category.
✓ Asana has a lower documented Risk Score.
Asana's Risk Score of 13 is lower than Basecamp's 100.
That said, always read the full complaint records before deciding.
✓ Lower risk
Full Asana record →
Product A
Asana
Project management platform with mid-market sticker-shock complaints
13
Clean Record
out of 100
1 documented warning
Project Management & Collaboration
Project Management & Collaboration
Product B
Basecamp
Opinionated PM tool from 37signals with controversial leadership
100
Severe
out of 100
11 documented warnings
Project Management & Collaboration
Project Management & Collaboration
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | Asana | Basecamp |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | — | 3 |
| Customer Complaints | — | 3 |
| Churn & Retention | — | 2 |
| Billing Problems | 1 | 2 |
| Support Failures | — | 1 |
Severity breakdown
| Severity | Asana | Basecamp |
|---|---|---|
| Critical | — | — |
| High | — | 4 |
| Medium | 1 | 5 |
| Low | — | 2 |