Side-by-side comparison
Bill.com vs QuickBooks Online
Complaint records and Risk Scores compared. Both are in the Accounting & Bookkeeping category.
✓ QuickBooks Online has a lower documented Risk Score.
QuickBooks Online's Risk Score of 54 is lower than Bill.com's 58.
That said, always read the full complaint records before deciding.
Product A
Bill.com
AP/AR automation — useful for finance teams, with documented billing friction
58
High Risk
out of 100
3 documented warnings
Accounting & Bookkeeping
Accounting & Bookkeeping
✓ Lower risk
Full QuickBooks Online record →
Product B
QuickBooks Online
Intuit's accounting platform with a long BBB complaint trail
54
Caution
out of 100
3 documented warnings
Accounting & Bookkeeping
Accounting & Bookkeeping
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | Bill.com | QuickBooks Online |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | — | 1 |
| Customer Complaints | 1 | — |
| Churn & Retention | — | — |
| Billing Problems | 1 | 1 |
| Support Failures | 1 | 1 |
Severity breakdown
| Severity | Bill.com | QuickBooks Online |
|---|---|---|
| Critical | — | — |
| High | 3 | 2 |
| Medium | — | 1 |
| Low | — | — |