Side-by-side comparison
ClickUp vs Basecamp
Complaint records and Risk Scores compared. Both are in the Project Management & Collaboration category.
✓ Basecamp has a lower documented Risk Score.
Basecamp's Risk Score of 8 is lower than ClickUp's 30.
That said, always read the full complaint records before deciding.
Product A
ClickUp
Feature-everything project management tool with reliability complaints
30
Mixed Signals
out of 100
2 documented warnings
Project Management & Collaboration
Project Management & Collaboration
Product B
Basecamp
Opinionated PM tool from 37signals with controversial leadership
8
Clean Record
out of 100
1 documented warning
Project Management & Collaboration
Project Management & Collaboration
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | ClickUp | Basecamp |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | — | 1 |
| Customer Complaints | 1 | — |
| Churn & Retention | — | — |
| Billing Problems | — | — |
| Support Failures | 1 | — |
Severity breakdown
| Severity | ClickUp | Basecamp |
|---|---|---|
| Critical | — | — |
| High | 1 | — |
| Medium | 1 | — |
| Low | — | 1 |