Side-by-side comparison
Lusha vs Outreach
Complaint records and Risk Scores compared. Both are in the CRM & Sales Automation category.
✓ Lusha has a lower documented Risk Score.
Lusha's Risk Score of 11 is lower than Outreach's 42.
That said, always read the full complaint records before deciding.
✓ Lower risk
Full Lusha record →
Product A
Lusha
B2B contact data platform with a growing but mixed reputation
11
Clean Record
out of 100
1 documented warning
CRM & Sales Automation
CRM & Sales Automation
Product B
Outreach
Enterprise sales engagement platform — the SDR team's primary tool, at a price
42
Caution
out of 100
3 documented warnings
CRM & Sales Automation
CRM & Sales Automation
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | Lusha | Outreach |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | — | — |
| Customer Complaints | 1 | 1 |
| Churn & Retention | — | 1 |
| Billing Problems | — | 1 |
| Support Failures | — | — |
Severity breakdown
| Severity | Lusha | Outreach |
|---|---|---|
| Critical | — | — |
| High | — | 1 |
| Medium | 1 | 2 |
| Low | — | — |