Side-by-side comparison
Mention vs Talkwalker
Complaint records and Risk Scores compared. Both are in the Social Media Listening & Monitoring category.
Mention and Talkwalker have identical Risk Scores (11/100).
Read the complaint breakdowns below to compare the types of issues each product has accumulated.
Product A
Mention
Mid-market monitoring tool now part of Mynewsdesk
11
Clean Record
out of 100
1 documented warning
Social Media Listening & Monitoring
Social Media Listening & Monitoring
Product B
Talkwalker
Enterprise social analytics platform now part of Hootsuite
11
Clean Record
out of 100
1 documented warning
Social Media Listening & Monitoring
Social Media Listening & Monitoring
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | Mention | Talkwalker |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | — | — |
| Customer Complaints | 1 | 1 |
| Churn & Retention | — | — |
| Billing Problems | — | — |
| Support Failures | — | — |
Severity breakdown
| Severity | Mention | Talkwalker |
|---|---|---|
| Critical | — | — |
| High | — | — |
| Medium | 1 | 1 |
| Low | — | — |