Side-by-side comparison
Microsoft Teams vs Slack
Complaint records and Risk Scores compared. Both are in the Project Management & Collaboration category.
✓ Microsoft Teams has a lower documented Risk Score.
Microsoft Teams's Risk Score of 33 is lower than Slack's 54.
That said, always read the full complaint records before deciding.
✓ Lower risk
Full Microsoft Teams record →
Product A
Microsoft Teams
The enterprise communication platform bundled with Microsoft 365 — dominant by distribution
33
Mixed Signals
out of 100
3 documented warnings
Project Management & Collaboration
Project Management & Collaboration
Product B
Slack
The team messaging standard — essential infrastructure, expensive at enterprise scale
54
Caution
out of 100
3 documented warnings
Project Management & Collaboration
Project Management & Collaboration
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | Microsoft Teams | Slack |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | — | 1 |
| Customer Complaints | 3 | — |
| Churn & Retention | — | — |
| Billing Problems | — | 2 |
| Support Failures | — | — |
Severity breakdown
| Severity | Microsoft Teams | Slack |
|---|---|---|
| Critical | — | — |
| High | 1 | 2 |
| Medium | 2 | 1 |
| Low | — | — |