Side-by-side comparison
Perplexity AI vs Perplexity Pro
Complaint records and Risk Scores compared. Both are in the AI Chatbot Subscriptions category.
Perplexity AI and Perplexity Pro have identical Risk Scores (34/100).
Read the complaint breakdowns below to compare the types of issues each product has accumulated.
Product A
Perplexity AI
AI-powered search with citations — fast and useful, with a content creator copyright controversy
34
Mixed Signals
out of 100
2 documented warnings
AI Chatbot Subscriptions
AI Chatbot Subscriptions
Product B
Perplexity Pro
AI search engine with real-time web access and a $20/month Pro tier
34
Mixed Signals
out of 100
2 documented warnings
AI Chatbot Subscriptions
AI Chatbot Subscriptions
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | Perplexity AI | Perplexity Pro |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | 1 | 1 |
| Customer Complaints | 1 | 1 |
| Churn & Retention | — | — |
| Billing Problems | — | — |
| Support Failures | — | — |
Severity breakdown
| Severity | Perplexity AI | Perplexity Pro |
|---|---|---|
| Critical | — | — |
| High | 1 | 1 |
| Medium | 1 | 1 |
| Low | — | — |