Side-by-side comparison
Zoho CRM vs ZoomInfo
Complaint records and Risk Scores compared. Both are in the CRM & Sales Automation category.
✓ Zoho CRM has a lower documented Risk Score.
Zoho CRM's Risk Score of 31 is lower than ZoomInfo's 45.
That said, always read the full complaint records before deciding.
✓ Lower risk
Full Zoho CRM record →
Product A
Zoho CRM
Massive Zoho ecosystem with reliability and support concerns
31
Mixed Signals
out of 100
2 documented warnings
CRM & Sales Automation
CRM & Sales Automation
Product B
ZoomInfo
Dominant B2B data platform with a serious compliance controversy
45
Caution
out of 100
2 documented warnings
CRM & Sales Automation
CRM & Sales Automation
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | Zoho CRM | ZoomInfo |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | — | 1 |
| Customer Complaints | — | — |
| Churn & Retention | — | — |
| Billing Problems | 1 | 1 |
| Support Failures | 1 | — |
Severity breakdown
| Severity | Zoho CRM | ZoomInfo |
|---|---|---|
| Critical | — | — |
| High | 1 | 2 |
| Medium | 1 | — |
| Low | — | — |