Steep jump between Starter and Business tiers
The Starter-to-Business price jump roughly doubles per-user cost and gates features like custom rules and workload management — features many teams consider table-stakes.
Project Management & Collaboration · Risk Score 13 · Clean Record
Is Asana a Scam or Legit? Here's What the Record Shows.
Project management platform with mid-market sticker-shock complaints
Short answer: No — but read on.
Our read
Based on the public record, Asana doesn't show the typical scam patterns — but every product has its detractors. Here's what those detractors are actually saying.
The strongest "this feels like a scam" signals tend to come from one of two places: marketing claims that don't match reality, or billing practices that make leaving harder than joining. Below are the 1 flags in those two categories we've documented for Asana.
Marketing & billing complaints
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
Everything else worth knowing
For the full record — lawsuits, churn signals, support failures, and BBB filings — see the complete complaints page.