Less suitable for non-sales use cases
Customers trying to use Close as a general CRM for support or operations describe friction — the product is purpose-built for outbound sales and pushes back against other use cases.
Inside-sales CRM with strong calling features
1 documented complaint against Close — paraphrased from BBB filings, Trustpilot reviews, Reddit threads, and public forum posts. Newest complaints first.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
Sourced from public platforms across US, UK, and global markets — each report links to the original source.
| Platform | Reports | Who's reporting |
|---|---|---|
| G2 | 1 | Global B2B buyers |
Customers trying to use Close as a general CRM for support or operations describe friction — the product is purpose-built for outbound sales and pushes back against other use cases.