FTC settlement over data security misrepresentation
In 2025 the FTC announced a settlement with GoDaddy over allegations the company misled customers about its data security practices following multiple breaches.
Web Hosting & Domains · Risk Score 71 · High Risk
GoDaddy Complaints: What Buyers Are Actually Reporting
Dominant domain registrar with a notorious upsell pattern
3 documented complaints against GoDaddy — paraphrased from BBB filings, Trustpilot reviews, Reddit threads, and public forum posts. Newest complaints first.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
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High
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Medium
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Who reported these complaints
Sourced from public platforms across US, UK, and global markets — each report links to the original source.
| Platform | Reports | Who's reporting |
|---|---|---|
| FTC | 1 | Various regions |
| BBB | 1 | US consumers (Better Business Bureau) |
| Trustpilot | 1 | UK & global consumers |
Auto-renewal practices and surprise charges
BBB filings consistently report GoDaddy auto-renewing domains and hosting at significant markups, with cancellation flows that require navigating multiple confirmation screens.
Checkout upsell flow described as deceptive
Reviewers describe the checkout flow as adding multiple pre-selected add-ons (privacy, security, email) that customers don't realize they're buying.