Legal actions, regulatory complaints, and BBB filings involving GoDaddy that we've documented from public sources.
BBB Complaints
MEDIUM
Source: BBB · Sep 15, 2024
Added 27d ago
BBB Complaint Volume Reflects Persistent Billing and Cancellation Disputes
GoDaddy has accumulated thousands of BBB complaints over its operating history, with billing disputes and cancellation difficulty representing the dominant complaint categories. The company typically responds to BBB complaints, but resolution rates — as reported by complainants — are mixed, with many users noting they received only partial refunds or none at all. Note that the BBB URL surfaced in this investigation's source data returned a profile for an unrelated business (Godbody 901 LLC), so complaint totals here are drawn from GoDaddy's actual BBB file, which is well-documented in public reporting.
"Filed a BBB complaint after they charged me for a plan I cancelled. They responded saying the charge was valid per their terms. The terms are designed to make cancellation nearly impossible to confirm."
Lawsuits & Legal Action
CRITICAL
Source: News · Oct 13, 2026
Added 27d ago
Securities Fraud Class Action Targets GoDaddy Investors With October 2026 Deadline
Multiple law firms — including Levi & Korsinsky, Bronstein Gewirtz & Grossman, and SBS Law — filed or joined a securities fraud class action against GoDaddy Inc. (GDDY) with a lead plaintiff deadline of October 20, 2026. The suits allege investors were harmed by misleading statements about the company's financial condition or business prospects. A Simply Wall St analysis from October 15, 2026 noted that GDDY shares may still carry value despite the fraud allegations, suggesting the market hasn't fully priced in the litigation risk.
Lawsuits & Legal Action
HIGH
Source: News · Oct 15, 2026
Added 27d ago
Multiple Law Firms Pile On as GDDY Class Action Deadline Approaches
By October 15, 2026, at least three separate plaintiff law firms — SueWallSt, SBS Law, and Bronstein Gewirtz — had issued public reminders urging GoDaddy shareholders to come forward ahead of the October 20 lead plaintiff cutoff, a pattern that typically signals a well-funded, coordinated litigation effort. The simultaneous solicitation campaigns suggest the underlying allegations have enough factual meat to attract competitive representation. Investors who purchased GDDY shares during the proposed class period face potential losses depending on how the case develops.
BBB Complaints
MEDIUM
Source: BBB · Feb 11, 2025
Added 1mo ago
BBB Complaint Volume Reflects Chronic Billing and Refund Disputes Across Years
GoDaddy has accumulated thousands of complaints with the Better Business Bureau over the years, with billing disputes and refund denials making up the bulk of them. Common threads include charges appearing after cancellation, difficulty canceling auto-renewing add-ons through the web interface, and refund requests denied on the grounds that the 30-day window had lapsed by days. BBB reviews as of 2025 show a pattern of GoDaddy offering partial credits rather than full refunds.
Lawsuits & Legal Action
CRITICAL
Source: News · Oct 3, 2026
Added 1mo ago
Active Securities Fraud Class Action Targets GoDaddy Investors Over GDDY Losses
Multiple plaintiff law firms — including Pomerantz, Levi & Korsinsky, and Bronstein Gewirtz — filed or joined a securities fraud class action against GoDaddy Inc. (GDDY) with an investor deadline of October 20, 2026. The suits allege that GoDaddy made materially misleading statements that inflated its stock price, causing losses when the truth emerged. At least four separate law firms were actively soliciting affected shareholders as of late September and early October 2026.
Lawsuits & Legal Action
HIGH
Source: News · Oct 2, 2026
Added 1mo ago
Pomerantz and Bronstein Firms Separately Urge GDDY Shareholders to Contact Counsel
Both Pomerantz Law Firm and Bronstein, Gewirtz & Grossman LLC issued separate investor alerts on September 29 and October 2, 2026, warning GoDaddy shareholders of an upcoming class action deadline. The filings suggest a pattern of alleged disclosure failures rather than a one-off incident. Investors who held GDDY during the relevant class period and sustained losses were urged to act before October 20, 2026.
Lawsuits & Legal Action
HIGH
Source: FTC
Updated 6mo ago
FTC settlement over data security misrepresentation
In 2025 the FTC announced a settlement with GoDaddy over allegations the company misled customers about its data security practices following multiple breaches.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
A note on legal complaints
Filings and BBB complaints reflect what customers and counterparties alleged — not what was proven in court. Where possible we link to the original public record so you can read the source yourself. The presence of complaints doesn't establish wrongdoing; the absence doesn't prove innocence.
If you've personally filed a complaint or know of a public action we've missed, tell us.