Elimination of free dynos and free Postgres tier in 2022
Heroku removed its free tier entirely in November 2022, forcing every hobby project and small app onto paid dynos, which many small developers and students described as a breaking point.
DevOps, Monitoring & Observability · Risk Score 48 · Caution
Heroku Complaints: What Buyers Are Actually Reporting
Salesforce-owned PaaS that killed its free tier and raised prices sharply
3 documented complaints against Heroku — paraphrased from BBB filings, Trustpilot reviews, Reddit threads, and public forum posts. Newest complaints first.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
0
Critical
2
High
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Medium
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Low
Who reported these complaints
Sourced from public platforms across US, UK, and global markets — each report links to the original source.
| Platform | Reports | Who's reporting |
|---|---|---|
| 1 | US & global users | |
| G2 | 1 | Global B2B buyers |
| Trustpilot | 1 | UK & global consumers |
Mass migration to Render, Railway, and Fly.io
Developer communities describe a large, sustained migration off Heroku toward Render, Railway, and Fly.io following the pricing changes and perceived slowdown in feature investment.
Add-on marketplace pricing described as a markup over direct providers
Reviewers note that Heroku add-ons (databases, monitoring) often cost more than provisioning the same underlying service directly.