Mid-tier course platform owned by Hotmart
TL;DR: Teachable carries a Risk Score of 24/100 (Mixed Signals) based on 2 documented complaints — mostly minor issues, but worth knowing about.
Teachable is a course-hosting and sales platform aimed at independent creators. Pricing starts at $39/month with transaction fees on lower tiers.
Website: teachable.com · Category: Course & Membership Platforms · Last scanned: 28 days ago
Teachable is a generally competent platform with a reasonable price point. The complaint record clusters around two things: the transaction fees on lower tiers (5%–10% of revenue, which is steep), and the Hotmart acquisition which has introduced some product instability and shifting priorities.
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Each complaint type is weighted differently in the Risk Score. Billing and marketing deception weigh heaviest.
Complaints are sourced from public platforms spanning US, UK, and global consumers. Each report links back to its original source.
| Platform | Reports | Who's reporting |
|---|---|---|
| 1 | US & global users | |
| G2 | 1 | Global B2B buyers |
Documented pricing complaints, billing issues, and support failures — newest first.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
The Basic plan charges 5% of every transaction in addition to the monthly fee. For a creator doing $5k/month, that's $250/month on top of the subscription — a hidden cost many users underestimate at signup.
Long-time customers describe noticeable shifts in product priorities and occasional regressions since the 2020 Hotmart acquisition — features removed or rebundled with no migration path.
We've documented 1 billing complaint against Teachable — a signal worth weighing before committing to a paid plan. Its Risk Score of 24/100 puts it in the "Mixed Signals" band. See the full complaints breakdown → before deciding.
Cancellation difficulty is one of the top SaaS frustration patterns. Check the complaints page → — we tag cancel-related issues under "Billing" and "Contract Trap" categories. If none are documented yet, run a scan to surface what's currently out there.
Hidden-fee complaints fall under our "Billing Issue" category. We've documented 1 billing complaint for Teachable so far. See all complaints → for the full picture.
We track other course & membership platforms tools and rank them by Risk Score. See our alternatives comparison → to find lower-risk options in the same category.
The highest-severity documented complaints involve billing problems. Read all 2 documented complaints on the complaints page →
Probably not in the strict legal sense — most SaaS products with bad reputations are real companies delivering a real (if disappointing) product. But "is it a scam" is the question people ask when they feel they were misled. Read our full scam analysis →
We weight each warning by severity (Low to Critical) and category, then aggregate. Lawsuits and misleading-marketing claims weigh heaviest. The current 24/100 score puts Teachable in the "Mixed Signals" band. Full methodology →
Each warning is paraphrased from a public source — BBB filings, Trustpilot or G2 reviews, Reddit threads, Capterra ratings, court records, or news articles. The source URL is attached to every warning so you can verify it yourself. More on our methodology →
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