Side-by-side comparison
Close vs Copper
Complaint records and Risk Scores compared. Both are in the CRM & Sales Automation category.
Close and Copper have identical Risk Scores (7/100).
Read the complaint breakdowns below to compare the types of issues each product has accumulated.
Product A
Close
Inside-sales CRM with strong calling features
7
Clean Record
out of 100
1 documented warning
CRM & Sales Automation
CRM & Sales Automation
Product B
Copper
Google Workspace–native CRM with niche appeal
7
Clean Record
out of 100
1 documented warning
CRM & Sales Automation
CRM & Sales Automation
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | Close | Copper |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | — | — |
| Customer Complaints | 1 | — |
| Churn & Retention | — | — |
| Billing Problems | — | 1 |
| Support Failures | — | — |
Severity breakdown
| Severity | Close | Copper |
|---|---|---|
| Critical | — | — |
| High | — | — |
| Medium | — | — |
| Low | 1 | 1 |