SF SaaS Flags
Side-by-side comparison

Copper vs Close

Complaint records and Risk Scores compared. Both are in the CRM & Sales Automation category.

Copper and Close have identical Risk Scores (7/100). Read the complaint breakdowns below to compare the types of issues each product has accumulated.
Product A

Copper

Google Workspace–native CRM with niche appeal

7
Clean Record
out of 100
1 documented warning
CRM & Sales Automation
Full Copper record →
Product B

Close

Inside-sales CRM with strong calling features

7
Clean Record
out of 100
1 documented warning
CRM & Sales Automation
Full Close record →

Complaint category breakdown

Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.

Complaint type Copper Close
BBB Complaints
Lawsuits & Legal Action
Misleading Marketing
Customer Complaints 1
Churn & Retention
Billing Problems 1
Support Failures

Severity breakdown

Severity Copper Close
Critical
High
Medium
Low 1 1

Read the full records

Copper full review → Close full review → Copper complaints → Close complaints →