Side-by-side comparison
Kajabi vs Thinkific
Complaint records and Risk Scores compared. Both are in the Course & Membership Platforms category.
✓ Thinkific has a lower documented Risk Score.
Thinkific's Risk Score of 7 is lower than Kajabi's 32.
That said, always read the full complaint records before deciding.
Product A
Kajabi
Premium course platform priced for creators with serious revenue
32
Mixed Signals
out of 100
3 documented warnings
Course & Membership Platforms
Course & Membership Platforms
Product B
Thinkific
Canadian course platform with a clean reputation
7
Clean Record
out of 100
1 documented warning
Course & Membership Platforms
Course & Membership Platforms
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | Kajabi | Thinkific |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | 1 | — |
| Customer Complaints | 1 | 1 |
| Churn & Retention | — | — |
| Billing Problems | 1 | — |
| Support Failures | — | — |
Severity breakdown
| Severity | Kajabi | Thinkific |
|---|---|---|
| Critical | — | — |
| High | — | — |
| Medium | 2 | — |
| Low | 1 | 1 |