SF SaaS Flags
Side-by-side comparison

Pipedrive vs Close

Complaint records and Risk Scores compared. Both are in the CRM & Sales Automation category.

Pipedrive and Close have identical Risk Scores (7/100). Read the complaint breakdowns below to compare the types of issues each product has accumulated.
Product A

Pipedrive

Mid-market sales CRM with a generally clean reputation

7
Clean Record
out of 100
1 documented warning
CRM & Sales Automation
Full Pipedrive record →
Product B

Close

Inside-sales CRM with strong calling features

7
Clean Record
out of 100
1 documented warning
CRM & Sales Automation
Full Close record →

Complaint category breakdown

Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.

Complaint type Pipedrive Close
BBB Complaints
Lawsuits & Legal Action
Misleading Marketing
Customer Complaints 1 1
Churn & Retention
Billing Problems
Support Failures

Severity breakdown

Severity Pipedrive Close
Critical
High
Medium
Low 1 1

Read the full records

Pipedrive full review → Close full review → Pipedrive complaints → Close complaints →