Side-by-side comparison
ZoomInfo vs Close
Complaint records and Risk Scores compared. Both are in the CRM & Sales Automation category.
✓ Close has a lower documented Risk Score.
Close's Risk Score of 7 is lower than ZoomInfo's 45.
That said, always read the full complaint records before deciding.
Product A
ZoomInfo
Dominant B2B data platform with a serious compliance controversy
45
Caution
out of 100
2 documented warnings
CRM & Sales Automation
CRM & Sales Automation
Product B
Close
Inside-sales CRM with strong calling features
7
Clean Record
out of 100
1 documented warning
CRM & Sales Automation
CRM & Sales Automation
Complaint category breakdown
Higher numbers in each row indicate more documented complaints in that category. Bold = more complaints than the other product.
| Complaint type | ZoomInfo | Close |
|---|---|---|
| BBB Complaints | — | — |
| Lawsuits & Legal Action | — | — |
| Misleading Marketing | 1 | — |
| Customer Complaints | — | 1 |
| Churn & Retention | — | — |
| Billing Problems | 1 | — |
| Support Failures | — | — |
Severity breakdown
| Severity | ZoomInfo | Close |
|---|---|---|
| Critical | — | — |
| High | 2 | — |
| Medium | — | — |
| Low | — | 1 |