The original sales funnel builder, still aggressively marketed to course creators
6 documented complaints against ClickFunnels — paraphrased from BBB filings, Trustpilot reviews, Reddit threads, and public forum posts. Newest complaints first.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
Sourced from public platforms across US, UK, and global markets — each report links to the original source.
| Platform | Reports | Who's reporting |
|---|---|---|
| BBB | 2 | US consumers (Better Business Bureau) |
| News | 1 | Public media |
| Trustpilot | 1 | UK & global consumers |
| G2 | 1 | Global B2B buyers |
| Capterra | 1 | Global B2B buyers |
The single most common BBB complaint against ClickFunnels: users go through the in-app cancellation flow, see a confirmation, then continue to get billed $97 or more monthly for as long as a year. Resolution typically requires multiple support emails and, in many cases, a bank dispute.
"Cancelled in May. Got billed in June, July, August, September. Support kept asking me to 'confirm my account' to the same email I'd been using to log in."
ClickFunnels has been embroiled in patent litigation with GoHighLevel over funnel-builder technology — a fight that hints at the competitive pressure the company is facing from cheaper, more flexible alternatives.
Funnel Hacking Live and the broader event ecosystem use classic high-pressure sales scripts — timer-driven offers, social proof manipulation, escalating bundle upsells. Many attendees describe walking away with multiple subscriptions they didn't intend to buy, and refunds for these upsells are notoriously difficult to obtain.
Despite BBB accreditation since 2018, the complaint record on the profile is heavy on billing-related disputes, many resolved only after BBB intervention — a sign that the company's first-line support workflow isn't catching these on its own.
Reviewers consistently describe the page builder as functional but visually behind tools that cost a fraction of the price. Templates skew toward the same long-scrolling sales letter aesthetic that has defined the platform for years.
Several reviewers note that getting timely, useful support requires upgrading to a higher plan — the lower tiers route through what amounts to a help-center bot and a long email queue.