Marketing Funnels & Landing Pages · Risk Score 100 · Severe
Is ClickFunnels a Scam or Legit? Here's What the Record Shows.
The original sales funnel builder, still aggressively marketed to course creators
Short answer: Not technically — but it's complicated.
Our read
ClickFunnels isn't a "scam" in the criminal sense — it's a real company with real software — but the complaint record raises serious questions about its sales practices, billing, and the gap between what's advertised and what's delivered.
The strongest "this feels like a scam" signals tend to come from one of two places: marketing claims that don't match reality, or billing practices that make leaving harder than joining. Below are the 2 flags in those two categories we've documented for ClickFunnels.
Marketing & billing complaints
Billing Problems
CRITICAL
Source: BBB
Updated 20d ago
Cancellation requests that don't actually cancel
The single most common BBB complaint against ClickFunnels: users go through the in-app cancellation flow, see a confirmation, then continue to get billed $97 or more monthly for as long as a year. Resolution typically requires multiple support emails and, in many cases, a bank dispute.
"Cancelled in May. Got billed in June, July, August, September. Support kept asking me to 'confirm my account' to the same email I'd been using to log in."
Misleading Marketing
HIGH
Source: Trustpilot
Updated 20d ago
Event-marketing pressure tactics over product substance
Funnel Hacking Live and the broader event ecosystem use classic high-pressure sales scripts — timer-driven offers, social proof manipulation, escalating bundle upsells. Many attendees describe walking away with multiple subscriptions they didn't intend to buy, and refunds for these upsells are notoriously difficult to obtain.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
Everything else worth knowing
For the full record — lawsuits, churn signals, support failures, and BBB filings — see the complete complaints page.