Significant price increases since early-adopter era
Early customers describe pricing having increased substantially, with features that were previously in entry tiers now gated behind higher plans.
Hashtag and influencer analytics tool with moderate reputation
TL;DR: Keyhole carries a Risk Score of 13/100 (Clean Record) — no meaningful complaints have surfaced in the public record we've reviewed.
Keyhole is a social media analytics platform focused on hashtag tracking, influencer analytics, and campaign reporting. Pricing starts at $79/month.
Website: keyhole.co · Category: Social Media Listening & Monitoring · Last scanned: 28 days ago
Keyhole has a moderate reputation with no major ethical complaints. Its hashtag and campaign tracking features are differentiated, but reviewers note that pricing has increased significantly since the product's early days, reducing its value proposition for small teams.
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Each complaint type is weighted differently in the Risk Score. Billing and marketing deception weigh heaviest.
Complaints are sourced from public platforms spanning US, UK, and global consumers. Each report links back to its original source.
| Platform | Reports | Who's reporting |
|---|---|---|
| G2 | 1 | Global B2B buyers |
Documented pricing complaints, billing issues, and support failures — newest first.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
Early customers describe pricing having increased substantially, with features that were previously in entry tiers now gated behind higher plans.
We've documented 1 billing complaint against Keyhole — a signal worth weighing before committing to a paid plan. Its Risk Score of 13/100 puts it in the "Clean Record" band. See the full complaints breakdown → before deciding.
Cancellation difficulty is one of the top SaaS frustration patterns. Check the complaints page → — we tag cancel-related issues under "Billing" and "Contract Trap" categories. If none are documented yet, run a scan to surface what's currently out there.
Hidden-fee complaints fall under our "Billing Issue" category. We've documented 1 billing complaint for Keyhole so far. See all complaints → for the full picture.
We track other social media listening & monitoring tools and rank them by Risk Score. See our alternatives comparison → to find lower-risk options in the same category.
The highest-severity documented complaints involve billing problems. Read all 1 documented complaint on the complaints page →
Probably not in the strict legal sense — most SaaS products with bad reputations are real companies delivering a real (if disappointing) product. But "is it a scam" is the question people ask when they feel they were misled. Read our full scam analysis →
We weight each warning by severity (Low to Critical) and category, then aggregate. Lawsuits and misleading-marketing claims weigh heaviest. The current 13/100 score puts Keyhole in the "Clean Record" band. Full methodology →
Each warning is paraphrased from a public source — BBB filings, Trustpilot or G2 reviews, Reddit threads, Capterra ratings, court records, or news articles. The source URL is attached to every warning so you can verify it yourself. More on our methodology →
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