Project Management & Collaboration · Risk Score 100 · Severe
monday.com Lawsuits & Legal Trouble
Aggressively-marketed work OS with mixed billing reputation
Legal actions, regulatory complaints, and BBB filings involving monday.com that we've documented from public sources.
BBB Complaints
MEDIUM
Source: BBB · Jul 19, 2025
Added 18d ago
BBB Complaints Cite Refusal to Refund Unused Annual Subscription Periods
BBB filings against monday.com show a consistent pattern: customers who cancelled partway through an annual subscription were denied refunds for the unused months, with the company citing its terms of service. Complaint amounts range from a few hundred dollars for small teams up to several thousand for larger plans. monday.com's no-refund policy for annual subscriptions is disclosed in its terms, but complainants argue the policy isn't made sufficiently clear at the point of purchase, particularly when annual billing is pre-selected by default.
Lawsuits & Legal Action
CRITICAL
Source: News · Apr 2, 2026
Added 18d ago
Securities Class Action Lawsuit Targets monday.com Over Alleged Investor Misrepresentations
Multiple securities class action lawsuits were filed against monday.com Ltd. (NASDAQ: MNDY) in spring 2026, with firms including Bragar Eagel & Squire and Rosen Law Firm urging shareholders with losses exceeding $100,000 to come forward before a May 11, 2026 deadline. The suits center on allegations that monday.com made materially misleading statements about its AI spending trajectory and revenue targets. A separate analysis noted the litigation directly tests the credibility of the company's growth story heading into its next earnings cycle.
"Investors who bought in believing the company's bullish AI revenue projections are now being told by multiple law firms that those projections may have been misleading from the start."
Lawsuits & Legal Action
CRITICAL
Source: News · May 6, 2026
Added 18d ago
Shareholder Alert: Securities Fraud Claims Filed, Deadline Pressure Mounts
TMX Newsfile reported a shareholder alert in May 2026 confirming a securities class action had been formally filed against monday.com, while Rosen Law Firm issued a parallel notice the same week. The pattern of multiple firms filing simultaneously suggests coordinated investor litigation activity. Analysts at Simply Wall St. framed the lawsuits as a direct challenge to monday.com's narrative around AI investment returns and its ability to hit stated revenue targets.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
A note on legal complaints
Filings and BBB complaints reflect what customers and counterparties alleged — not what was proven in court. Where possible we link to the original public record so you can read the source yourself. The presence of complaints doesn't establish wrongdoing; the absence doesn't prove innocence.
If you've personally filed a complaint or know of a public action we've missed, tell us.