All products
Every SaaS product we're tracking
7 Customer Support & Helpdesk products tracked. Sorted by alphabetical.
Crisp
7Customer Support & Helpdesk · 1 warning
Budget business messaging tool with a clean reputation
Drift
24Customer Support & Helpdesk · 2 warnings
Conversational marketing platform now merged with Salesloft
Freshdesk
19Customer Support & Helpdesk · 2 warnings
Freshworks help desk with the broader Freshworks support concerns
Gorgias
13Customer Support & Helpdesk · 1 warning
E-commerce help desk with a strong and growing reputation
Help Scout
7Customer Support & Helpdesk · 1 warning
Smaller help desk with a notably clean reputation
Intercom
35Customer Support & Helpdesk · 2 warnings
Conversational support platform with a steep AI pricing pivot
Zendesk
33Customer Support & Helpdesk · 2 warnings
Enterprise help desk with a famously expensive renewal pattern