Premium course platform priced for creators with serious revenue
Short answer: No — but read on.
Based on the public record, Kajabi doesn't show the typical scam patterns — but every product has its detractors. Here's what those detractors are actually saying.
The strongest "this feels like a scam" signals tend to come from one of two places: marketing claims that don't match reality, or billing practices that make leaving harder than joining. Below are the 2 flags in those two categories we've documented for Kajabi.
Customers who attempt to downgrade from annual to monthly mid-cycle report being unable to do so without losing remaining time, and the cancellation flow requires speaking to a retention specialist by phone.
Kajabi's marketing leans on a small number of high-earning creators as social proof. The implication that these results are typical doesn't survive scrutiny — most active Kajabi sites are not pulling six figures, and the company knows the median number is far lower.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
For the full record — lawsuits, churn signals, support failures, and BBB filings — see the complete complaints page.