What Kajabi costs, how it compares to similar Course & Membership Platforms tools on price positioning, and every documented billing complaint that's shaped its reputation.
Current pricing
Kajabi is an all-in-one course, membership, and email platform marketed at established creators. Starting at $149/month, it's positioned above competitors on price and bundles courses, payments, email, and a website builder.
Kajabi is the platform you graduate to when you've decided you don't want to fiddle with five tools talking to each other anymore. The product works — most positive reviews describe it as 'expensive but actually solves the problem.' The negatives concentrate on two issues: the price feels high until you're actually making consistent course revenue, and the platform's email deliverability has historically lagged dedicated tools.
Fewer scam-flavored complaints than ClickFunnels or Builderall, but plenty of unhappy customers who feel the price escalations weren't worth the smoother experience.
Pricing details are drawn from our editorial research and may change — always confirm current rates on kajabi.com before buying.
How Kajabi is priced relative to similar tools
This isn't a feature-by-feature price comparison — it's a positioning check against other Course & Membership Platforms tools we track, based on documented complaint volume and risk profile.
Documented pricing changes & billing history
May 20, 2026
MEDIUM
Annual plan downgrades described as difficult
Customers who attempt to downgrade from annual to monthly mid-cycle report being unable to do so without losing remaining time, and the cancellation flow requires speaking to a retention specialist by phone.
Our AI scanner searches Reddit, Trustpilot, BBB, and news sources for fresh complaints from the past year, paraphrases what it finds, and adds anything new to this page. Takes up to 90 seconds.
All documented billing complaints
Every billing, hidden-fee, and pricing-related complaint we've recorded for Kajabi — with sources.
Billing Problems
MEDIUM
Source: Trustpilot
Updated 1mo ago
Annual plan downgrades described as difficult
Customers who attempt to downgrade from annual to monthly mid-cycle report being unable to do so without losing remaining time, and the cancellation flow requires speaking to a retention specialist by phone.
A note on pricing data
We don't scrape live pricing pages — this page reflects documented pricing details from our editorial research and dated billing complaints from public sources. For current rates, always check the vendor's own pricing page.